FAQs
What makes Jicama Professional products different from other brands?
Our formulas are crafted with carefully selected natural ingredients and dermatologist-tested actives to deliver visible results while being gentle on your skin.
Are your products suitable for all skin types?
Yes—our face washes, serums, and soaps are formulated for all skin types. For sensitive skin, we always recommend a patch test before full use.
Face Washes
Can I use the Anti-Acne Face Wash along with other acne treatments?
Yes, but if you are using prescription treatments (like retinoids or benzoyl peroxide), we recommend consulting your dermatologist to avoid irritation.
Can I use the Anti-Aging cream if I’m under 30?
Yes! While it targets signs of aging, it also improves texture and hydration at any age.
Do your face washes contain paraben or sulphite?
No—our formulas are always free from paraben, sulphate, and harsh chemicals.
Soaps
What are the benefits of the Activated Charcoal Soap?
It deeply cleanses pores, removes excess oil, and helps reduce breakouts and blemishes.
Is the Charcoal Soap suitable for body use?
Absolutely—our Charcoal Soap can be used safely on both face and body.
Why does my skin feel tight after using the soap?
This can happen as the charcoal draws out impurities and excess oil. Be sure to moisturise right after cleansing to restore hydration.
Hair Care
Are Jicama hair care products safe for colour-treated hair?
Yes—our shampoos and conditioners are sulcate-free and designed to be safe for coloured and chemically treated hair.
Do your hair products contain silicones?
We avoid heavy silicones that can build up over time. If any product includes lightweight conditioning silicones, it will be clearly listed in the ingredients.
Are your hair care products suitable during pregnancy?
All ingredients are considered safe for use during pregnancy. However, if you have specific concerns, consult your healthcare professional.